Terms of use

Who we are

This website is operated by Hido Coach ([legal name and status — sole trader or limited company, plus company number if registered]), whose address for correspondence is [registered or trading address]. We provide one-to-one wellbeing coaching for men in Hull, East Yorkshire and online.

You can reach us at hello@hidocoach.com or 01482 533771, Monday to Friday, 9:00 – 17:00. Where these terms say "we", "us" or "our", that means Hido Coach. "You" means you, the person using the site.

By using the site, you accept these terms

Using this website means you accept these terms of use. If you do not accept them, please stop using the site. We may update these terms from time to time — the date at the top tells you when they last changed, and the version on the site at the time you use it is the one that applies.

What this site is — and what it isn't

Everything here, including the articles in the Resources Hub, is general information written to be useful. It is not medical advice, therapy, counselling, psychiatric care or a diagnosis, and reading it does not create a coaching relationship between us.

Coaching is not a substitute for treatment from your GP or a mental health professional. If something you read here worries you, or you are already under the care of a clinician, please talk to them before changing anything about your treatment, medication or care.

We have written everything here in good faith and keep it under review, but we cannot promise that it is complete, current or right for your particular circumstances. Any action you take on the strength of it is your own decision.

Using the site fairly

You agree not to:

• use the site for anything unlawful, or to harass, abuse or impersonate anyone;
• submit anything through our forms that is false, defamatory, or someone else's personal information given without their knowledge;
• attempt to gain access to any part of the site, its server or its database that you are not meant to see;
• introduce viruses or anything else designed to cause harm, or attack the site in a way that affects its availability;
• copy, scrape or republish substantial parts of the site for your own commercial purposes, or use it to train a machine-learning model, without our written permission.

Serious misuse may be reported to the police, and we will co-operate with any investigation that follows.

Our content belongs to us

The words, articles, exercises, photographs, illustrations, logos and design of this site are owned by us or used with permission, and are protected by copyright and trade mark law. The Hido Coach name and logo may not be used without our written consent.

You are very welcome to read, print and share pages for your own personal, non-commercial use — and to send a link to someone who needs it. What you may not do is republish our material as your own, sell it, or use it in your own products or services.

What you send us

When you send an enquiry or sign up for the newsletter, you keep ownership of what you write. You give us permission to use it for the purpose you sent it for — replying to you, arranging coaching, or sending you the resources you asked for. How we handle it is set out in our privacy notice.

Please don't send us anything confidential that you would not want held in an email inbox, and please only give us someone else's details if they are happy for you to.

Links to other websites

Where we link to other organisations — helplines, charities, the NHS — we do so because we think they help. We don't control those sites and we are not responsible for their content, their advice or how they use your data. Their terms and privacy policies are their own.

Availability

We would like the site to be available all the time, but we can't promise it. It may be unavailable for maintenance, or because of something outside our control, and we may change or withdraw any part of it without notice. We are not liable to you if the site is unavailable at any time or for any period.

You are responsible for the security of the device and connection you use, and for your own virus protection.

Our responsibility to you

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law. If you are a consumer, you have legal rights that these terms do not affect — you can get free, confidential advice from Citizens Advice.

Subject to that, we are not liable for any loss of profit, loss of business, business interruption, or any indirect or consequential loss arising from your use of this website or from anything you found on it. Where you use the site as a business user, you agree to this limit.

If something goes wrong

Tell us. Email hello@hidocoach.com with what happened and we will reply within [number] working days and do what we reasonably can to put it right. Complaints about coaching itself are covered in our coaching terms.

Which law applies

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute. If you live in Scotland or Northern Ireland, you may also bring proceedings in your own courts.